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Source : IIPM Editorial, 2007
An IIPM and Malay Chaudhuri – Arindam Chaudhuri Initiative
Professor Rajita Chaudhuri is the Dean of IIPM Center for Enterprise Management (3 years integrated (BBA+MBA) course in Planning and Entrepreneurship) and well acclaimed columnist of 4P’s Business and Marketing magazine.
you suddenly find hordes of angry consumers with a series of complaints against Nokia’s hi-end multimedia handsets (including the much hyped N-series and E-series) that seem to hang, freeze, gas or simply switch-off just when your boss or girl/boy friend makes that call! “I (and my whole group) have got rid of my Nokia phone because at any given moment it just used to hang on me and go kaput,” complains Prashant Garg, a young executive at a leading MNC. His friend Akhil agrees. “For me, Nokia has lost the Mr. Dependable tag. You just cannot trust a Nokia phone anymore!” And the word is spreading. According to the IDC India Mobile Handset Usage Satisfaction Study 2006, Nokia is no more the most preferred brand. Instead, it trails far behind Sony Ericsson, the brand which stands tall grabbing the No. 1 spot in the handset user’s overall satisfaction.
For Complete IIPM Article, Click on IIPM Article
Source : IIPM Editorial, 2006
An IIPM and Malay Chaudhuri – Arindam Chaudhuri Initiative
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